System Integration Business Analyst

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

• Strategy, Architecture, Planning, and Procurement
• Business Enablement
• Business Solutions
• Project Assurance

Join our forward-thinking team as a full-time System Integration Business Analyst to help drive innovative System Integration projects. If you’re passionate about technology, eager to grow your career, and ready to make an impact in a collaborative and supportive environment, you’ll thrive alongside like-minded professionals dedicated to delivering meaningful solutions for our clients.

• Experience gathering requirements through a variety of methods, such as leading workshops and conducting one-on-one interviews
• Skilled in writing clear and comprehensive functional specifications for new and enhanced system features
• Proven ability to collaborate with development teams to implement proposed solutions
• Effective communicator with client sponsors and stakeholders to review designs and collect feedback
• Experience serving as a central point of contact for development and QA staff throughout project life cycles
• Demonstrated ability to provide timely updates on deliverables to project managers
• Experience supporting the integration of software components and third-party applications
• Capable of gathering, evaluating, and documenting client use cases and business processes
• Contributed to the creation of key project documents, such as schedules, quality management plans, testing plans, and conversion plans
• Provided support to clients and stakeholders during planning and strategic discussions
• Adept at identifying and addressing project risks and issues to keep efforts on track and within budget
• Thorough understanding of multiple software development life cycle methodologies and their applications
• Support business development initiatives, including RFP review and writing

• A minimum of 3 years of hand‑on experience with cloud‑based software
• Experience with COTS or SaaS solutions.
• Experience in all phases of the system development life cycle using Agile, Waterfall and/or Hybrid Agile approaches.
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology
• Proficient with MS Office (Project, Visio, Word, Excel, PowerPoint, SharePoint)

• Familiar with SQL fundamentals
• Experience with JIRA
• Knowledgeable about PMBOK, CMMI, Prosci OCM, IEEE, SEI
• Experience working with public‑sector clients
• Experience creating user stories and acceptance criteria
• Experience in curating and delivering job training materials

• Bachelor’s degree in any IT or Communications‑related fields
• Certified Dev Ops Project Manager (Dev Ops PM)
• Certified Scrum Master (CSM) or SAFe Certified
• Certified Software Test Manager (CSTM)

• Exceptional communication skills—both written and verbal—with a knack for adapting messages for different audiences and making impactful presentations.
• Self‑driven, proactive, and motivated to tackle challenges and accomplish goals, while maintaining a strong work ethic and high standards of accuracy, even when juggling multiple projects.
• Team player with standout interpersonal skills, comfortable…