Assistant Vice Chancellor, IT Infrastructure and Operations

Overview

Assistant Vice Chancellor, IT Infrastructure and Operations

Role Title 12 month - Admin - Asst Prof

FLSA Exempt
• Pay Band 00
• Position Number 261FA053
• Agency VCCS-System Office

Work Location:

Virginia Community College System (VCCS) System Office

Hiring Range: $160,000 - $180,000
• Emergency/Essential Personnel Yes
• Telework options subject to change based on business needs

Supervises:
Yes
• Travel:
Travel as required for conferences, meetings and college visits

• The Assistant Vice Chancellor for IT Infrastructure and Operations is responsible for the overall planning and execution of VCCS enterprise infrastructure, network, and security operations management. Collaborates with the VCCS ITS Security Office to ensure security services are integrated into planning and execution for enterprise network and infrastructure services supporting the VCCS mission.
• Oversee two technical managers and multiple College Technology Officers (CTOs) within the VCCS ITaaS offering.
• Ensure IT Infrastructure Excellence: Implement state-of-the-art infrastructure solutions to support evolving academic and administrative needs; drive system-wide adoption of cloud solutions to enhance scalability, reliability, and cost-efficiency.
• Strengthen Network Integration: Oversee network services, ensuring secure and reliable connectivity across the statewide VCCS Wide Area Network (WAN); implement advanced technologies like SD-WAN to optimize network performance and reduce costs.
• Establish Enterprise Architecture Practices: Collaboratively define enterprise architecture standards; embed a robust security-first mindset in all aspects of enterprise infrastructure and operations; establish centers of excellence and communities of practice as needed to design, operate, and support enterprise infrastructure solutions.
• Enhance IT Security Practices: Partner with the CISO to provide architectural and operational support and to ensure compliance with IT Security standards; enhance incident response capabilities to minimize downtime and safeguard data integrity.
• Foster Collaborative Leadership: Lead ITaaS operations, manage shared service delivery across colleges, and establish plans to expand services to additional colleges; guide CTOs to ensure alignment with VCCS strategic objectives and local college needs.

• Education and Experience
  Master's degree in Computer Science, Engineering, or related field. Security+ or equivalent industry certification. 15+ years of hands-on IT infrastructure design and management experience. 10+ years in leadership roles. Direct, hands-on experience with managing and leading academic technology programs in higher education.
• Knowledge
  Microsoft Windows operating systems;
  Cisco and Juniper networking systems;
  Palo Alto and Checkpoint firewall systems; VMware environments; ITIL;
  Facilities security design; WAN technologies; classroom and instructional technology integration; ERP systems management (People Soft); equipment and storage solutions; videoconferencing; vendor and service provider management.
• Skills
  IT project management; IT budgeting and forecasting; IT service framework and security policy development; staff recruitment and retention; external partnerships; enterprise network design; IT infrastructure architecture; firewall design; emerging technologies; ERP environments.
• Abilities
  Strategic infrastructure planning for 24x7 operations; budget forecasting and long-term technical planning; security vulnerability identification and mitigation; IT security incident management; datacenter management; instructional technology support; risk assessment; WAN/MAN design and support; ability to work across 23 colleges and System Office; effective communication, coaching, change management, conflict management, performance management, facilitation, diversity and inclusion, critical thinking, interpersonal skills, strategic management, and project management.

• Physical and travel requirements: able to work at a computer workstation for extended periods; speak on the telephone or via video; sit for extended periods; lift and move a minimum of 10 pounds; travel…