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On-Site Technical Support Analyst; Tier 2
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-03-01
Listing for:
Focused HR Solutions
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A staffing solution provider is seeking a Technical Support Analyst for a 12+ month on-site role in Richmond, VA. The candidate will provide Tier 2 and 3 support to internal clients and be involved in various system documentation and improvement proposals. Skills in Agile methodology and tools like Microsoft 365, Jira, and Confluence are preferred. Candidates should possess a minimum of four years in technical support and have strong customer service capabilities.
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