Senior IT Service Desk Leader — AI-Driven
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-28
Listing for:
McKesson
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager, Technical Support
Job Description & How to Apply Below
A leading healthcare company is seeking a Senior Manager of IT Service Desk to oversee IT support operations. You will lead a team of service desk professionals, ensuring high-quality technical support while implementing AI and automation technologies to enhance efficiency. With a Bachelor's in IT and 7+ years of experience, including leadership roles, the ideal candidate will have strong skills in ITIL frameworks and ticketing systems.
This position offers a competitive salary and comprehensive benefits.
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Position Requirements
10+ Years
work experience
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