Operational Technology; OT Support Specialist Security Clearance

Position: Operational Technology (OT) Support Specialist with Security Clearance
Responsibilities & Qualifications RESPONSIBILITIES
* Evaluate and support Operational Technology (OT) systems and associated components, interfacing with Information Technology (IT) personnel and systems as required.
* Support day-to-day execution of OT-related tasks and requests within Service Now, ensuring actions are completed in accordance with DLA policies and procedures.
* Assist in identifying OT system bottlenecks, asset discrepancies, and process gaps, and communicate recommendations for resolution or improvement.
* Perform cyclical physical inventories and validation activities for DLA site-specific OT systems and equipment, ensuring alignment with lifecycle and accountability requirements.
* Verify accuracy of OT asset data recorded in IT Asset Management Systems (ITAMS), Service Now, to maintain auditable records.
* Assist with analysis of OT system conditions and support efforts to align OT environments with industry standards and best practices.
* Draft correspondence, technical notes, and site-level reports related to OT asset status, discrepancies, and findings.
* Support reconciliation of OT asset variances and assist with corrective action documentation.
* Ensure OT-related documentation is maintained in accordance with National Archives and Records Administration (NARA) requirements.
* Coordinate with site personnel, program teams, and stakeholders to facilitate OT-related activities.
* Attend weekly team meetings and bi-weekly regional operational meetings.
* Maintain a safe, organized work environment and comply with site safety standards.
* Travel 40-60% to DLA sites near the assigned location using authorized transportation. REQUIRED QUALIFICATIONS
* Ability to acquire and maintain a Secret clearance with IT-II sensitivity.
* Minimum five (5) years of relevant experience supporting Operational Technology (OT) systems in industrial, infrastructure, or mission-critical environments.
* Demonstrated experience evaluating and supporting OT systems, interfacing with IT systems, and assisting with troubleshooting and improvement efforts.
* Experience supporting OT environments such as:
* Utility monitoring and control systems (UMCS)
* Electronic security systems (CCTV, access control)
* Building automation systems (BAS)
* Fire and emergency services systems
* Fuels systems and material handling systems
* Familiarity with OT components and interfaces including PLCs, HMIs, VFDs, and OT network protocols.
* Experience supporting OT asset tracking, documentation, and validation activities using automated systems.
* Proficiency in Microsoft Excel, Word, PowerPoint, and Adobe.
* Reliable transportation and ability to travel frequently to multiple sites.
* Preferred:
Experience using Service Now for OT or asset-related tasks.
* Preferred:
Ability to read and interpret OT system diagrams or schematics.
* US Citizen. Overview We are seeking an Operational Technology (OT) Support Specialist to support the Enterprise Service Desk (ESD) with the Defense Logistics Agency (DLA) in Richmond, VA. Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive, well-planned information management environment. "Technology moving at the speed of thought" embodies these principles, the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays. Visit us at  Apply now to explore jobs with us. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law, or regulation.

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Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

* Location:

Richmond, VA
* Environment:
Office, Warehouse, Industrial
* Noise Level: Low to High

* Schedule:

Day shift, Monday-Friday. Evenings and weekends may be required to meet contract needs.
* Amount of Travel: 40-60% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.…