Assistant Vice Chancellor, IT Infrastructure and Operations

Title: Assistant Vice Chancellor, IT Infrastructure and Operations

Agency: VCCS-System Office

Location: Richmond (City) - 760

FLSA: Exempt

Hiring Range: $160,000 - $180,000

Full Time or Part Time: Full Time

Additional Detail

Virginia's community colleges have a 50-year track record of educational excellence and innovation to serve the needs of our citizens and strengthen the Commonwealth’s economy. When Virginia’s General Assembly established the Virginia Community College System in 1966, the need for a comprehensive system was well known. Over the two decades after the end of World War II, leaders in government, business, professional sectors, and academia had called for a new approach to providing educational opportunity.

A key concern was Virginia's ability to develop a skilled and knowledgeable workforce to expand the state's economy. Today our community colleges give every Virginian the opportunity to gain a quality education. With 23 colleges on 40 campuses located throughout the state, Virginia's Community Colleges are committed to serving Virginia families, helping them acquire the knowledge and skills to seize the opportunities of today and tomorrow.

SUMMARY AND SCOPE OF POSITION

The Assistant Vice Chancellor for IT Infrastructure and Operations is responsible for the overall planning and execution of VCCS enterprise infrastructure, network, and security operations management. In addition, the Assistant Vice Chancellor is also responsible for collaboration with the VCCS-ITS Security Office, ensuring that security services are adequately and appropriately integrated into all planning and execution for enterprise network and infrastructure services supporting the VCCS mission.

Position Overview:

This position will oversee two technical managers and multiple College Technology Officers (CTOs) within the VCCS ITaaS offering. The Assistant Vice Chancellor will:

• Ensure IT Infrastructure Excellence: Implement state-of-the-art infrastructure solutions to support evolving academic and administrative needs.
• Strengthen Network Integration: Oversee network services, ensuring secure and reliable connectivity across the statewide VCCS Wide Area Network (WAN).
• Establish Enterprise Architecture Practices: Collaboratively define enterprise architecture standards and embed a robust security-first mindset in all aspects of enterprise infrastructure and operations. Establish relevant centers of excellence and communities of practice as needed to design, operate, and support enterprise infrastructure solutions.
• Enhance IT Security Practices: Partner with the CISO to provide architectural and operational support and to ensure compliance with IT Security standards in all aspects of infrastructure and operations. Enhance incident response capabilities to minimize downtime and safeguard data integrity.
• Foster Collaborative Leadership: Lead ITaaS operations, managing shared service delivery across colleges and establish plans to expand services to additional colleges. Guide CTOs in their roles to ensure alignment with VCCS’s strategic objectives and local college needs.

Minimum Qualifications:

Education and Experience

• Master’s degree in Computer Science, Engineering, or related field.
• Security+ or equivalent industry certification.
• 15+ years of hands-on experience with IT Infrastructure Design and Management.
• 10+ years experience in leadership roles.
• Direct, hands-on experience with managing and leading academic technology programs in higher education.

Knowledge, Skills, Abilities & Competencies

Knowledge

• Microsoft Windows operating systems.
• Linux/Unix operating systems.
• Cisco and Juniper networking systems.
• Palo Alto and Checkpoint firewall systems.
• VMware virtual computing environments.
• Information Technology Information Library (ITIL).
• Facilities security design.
• WAN technologies and strategies for cost-effective and high-performance design.
• Classroom technology integration strategies.
• Instructional technology design and support.
• ERP Systems management and support (Peoplesoft).
• Equipment Trust Fund spend planning and management.
• Videoconferencing solutions.
• Netapp, Dell, HP and IBM computer and server solutions.
• Netapp and…