Analyst, ERP Process and Systems

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network.

The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Analyst, ERP Processand Systemsreportsdirectly tothe Manager, Enterprise Business Systems andis responsible forinvestigating, troubleshooting, gathering information, communicating, training, and resolving enterprise business system related inquiries as needed to meet the expectations set forth by the Business Systems Ecosystem.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Gather and compile data from various operating systems sources, ensuring accuracy and completeness.
• Conduct research to support projectsandgather information on relevant ERP topics to helpidentifyresolutions to business problems.
• Collaborate with business end users, analysts, and other stakeholders to understand data requirements to ensure projects meet business needs.
• Complete data cleansing and transformation as needed.
• Prepare and create clear, concise reports and presentations for leadership.
• Collect requirements, perform gap analysis, and evaluate againstbusiness needs.
• Create test plans, test cases, and test scripts to ensure quality of IT solutions.
• Conduct thorough user acceptance testing and solution implementation to production environments.
• Complete andmaintainbusiness requirements documents, functional design documentation complete with specifications.
• Develop detailed system design documents to include data models, process flows, wireframes to aid in the development process.
• Work closely with IT development teams to ensure that IT solutions align with business requirements and are delivered on time and within budget.
• Analyze existing business processes and workflows toidentifyareas for improvements, optimization, and automation.
• Conduct new hire training and new feature release support to end users.
• Drive accountability in continuous process improvement in daily activities; continuously strive to streamline
  
  Business Centralprocesses to become more efficient and productive and to decrease the amount of time spent oninvoice processes.
• Support and promote company core values.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Proficiency in data analysis and visualization tools – Power Bi, Excel, Tableau.
• Strong knowledge of programming languages like SQL or Python.
• Proficient in Microsoftofficeproducts– Word, PowerPoint, Excel, SharePoint.
• Proficiency in Microsoft Dynamics 365 or Business Central Enterprise Resource Planningisrequired.
• Familiarity with general accounting principles, standards, and practices that translatetotechnical finance language, protocols, processes is required.
• Strong attention to detail orientation with greatanalytical skills.
• Strong interpersonal,written and verbal communication skills.
• Effective organizational and prioritization skills for managing multiple tasksacross multiple projects.
• Ability to work cross functionally with individuals and teams…