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Senior Tech Support Operations Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 53200 - 60700 USD Yearly USD 53200.00 60700.00 YEAR
Job Description & How to Apply Below
A leading financial services firm is seeking a Sr. Coordinator for Support Operations in Richmond, VA. The role involves providing exceptional technical support to customers in a large, geographically dispersed environment, focusing on troubleshooting both Windows and Mac issues. Responsibilities include ticket management via Service Now, assisting with remote access, and aiding in onboarding processes. Ideal candidates will have excellent communication skills and relevant technical experience.

Competitive salary offered in a full-time capacity.
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Position Requirements
10+ Years work experience
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