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IT Support HelpDesk/Support Technical Support

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is seeking a Service Desk Support Analyst to join their team in Richmond, Virginia. This entry-level position involves providing first-level technical support for enterprise IT environments, including troubleshooting Windows, Microsoft 365, and networking issues. The ideal candidate will have a Bachelor's degree in a related field, along with strong communication and analytical skills.

This role offers a starting salary of $41,600 and a supportive work environment with various benefits including health insurance and a 401(k) plan.
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