Senior Product Configuration Analyst

Position Summary

The Senior Product Configuration Analyst role is a technical position that is engaged in the detailed research and analysis of product specifications in order to effectively design and configure components in our insurance processing system.

• Work to thoroughly understand requirements whether based on rating or product manuals as well as end user scoping sessions to effectively configure these items in the system.
• Acquire comprehensive knowledge of business activities and operating processes before product configuration work begins.
• Work closely with the business sponsors and stakeholders to define requirements and configure product.
• Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations.
• Analyze business processes and identify opportunities for improvement.
• Demonstrate ability to articulate and resolve all delegated problems with minimal assistance from management.
• Have a thorough understanding of the configuration tool capabilities when designing and implementing features to ensure optimal performance and functionality.
• Collaborate effectively with other system configurators.
• Demonstrate a growing skillset in the design tools provided to build system components including but not limited to rating, screens, and output.
• Develop functional design specifications and/or technical design documents as needed.
• Respond to client inquiries and requests regarding configured functionality and usage. Troubleshoot issues, provide guidance, and offer solutions to ensure client satisfaction and effective utilization of the software.
• Assist in any required analysis to determine high level impacts associated with the migration of data between technologies.
• Identify third party integrations and participate in the workflow analysis and requirements documentation.
• Conduct thorough quality assurance checks throughout the configuration process ensuring accuracy of logic and functionality. Identify and report any bugs, errors, or issues utilizing Jira.
• Embrace utilization of Agile methodologies throughout the workstream process.
• Strive to implement MVP’s (Minimum Viable Product) for complex components to speed time to market.
• Utilize Jira to capture all User Stories, Issues and Bugs along with estimating and tracking effort.

• Bachelor’s degree in Information Systems / Computer Science / Business or equivalent experience.
• 5 years business analysis experience.
• 5 years experience configuring insurance processing systems.

• Strong analytical and problem-solving skills, with the ability to learn and apply new concepts quickly.
• Enthusiastic team player with a flexible attitude.
• Strong organizational skills and the ability to manage multiple tasks and prioritize effectively.
• Demonstrated ability to work both independently and collaboratively in a team environment.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Experience utilizing Jira and Confluence.
• Experience creating Word templates.
• Basic understanding of databases and SQL, with the ability to query and manipulate data.

• CPCU designation.
• Extensive P&C Insurance product experience.
• Extensive experience utilizing Finys for other insurance processing systems.
• Extensive knowledge of insurance systems and business processes.
• Experience or certification in Agile.
• Finys Design Studio Experience.

We provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

Mid-Senior level

Full-time

Strategy/Planning and Information Technology

Insurance