Technical Writer

Work Status: USC / GCH only

Position Title: Technical Writer

Location: REMOTE (must reside in VA)

Address: Richmond, Virginia. 100 North Ninth Street, Richmond, VA 23219

Position Status: 6-month contract with possible 6-month extensions.

Pay Rate: $24-27/hr

Position

Description:

• We are seeking a Technical Writer to support the General District Court Services Division within the Department of Judicial Services (DJS).
• The Technical Writer will develop high quality documentation, system manuals, release notes, and online help resources for all General District systems.
• This role requires strong writing skills, the ability to translate complex technical concepts into clear instructional materials, and collaboration with subject matter experts, analysts, and trainers across the Virginia Courts.

• A minimum of three (3) years of experience in technical writing, technical communications, computer science, information technology, or a related field.
• Develop, write, and update high quality documentation for all General District applications.
• Create and maintain system user manuals, system release documentation, and online help content.
• Collaborate with business analysts, trainers, and technical staff to ensure documentation accuracy and clarity.
• Translate complex system functions and statutory business requirements into clear procedural instructions.
• Edit, revise, and proofread documents for grammar, clarity, consistency, and formatting compliance.
• Assist in developing online instructional materials for clerks and judges, including multimedia or interactive content, using e-learning authoring tools ensuring content quality, consistency, accessibility, and readiness for posting in the Learning Center.
• Ensure all documentation meets OES quality standards and is accessible to diverse audiences.

• Excellent writing, proofreading, and editing skills.
• Demonstrated experience in technical writing and software documentation.
• Ability to deliver high quality documentation with exceptional attention to detail.
• Ability to grasp complex technical concepts and make them easily understandable with text and pictures.
• Excellent analytical, decision-making, and communication skills.
• Strong interpersonal skills and ability to work collaboratively with diverse stakeholders.
• Computer proficiency, including strong working knowledge of Microsoft Office.
• Working knowledge of Robo Help.
• Knowledge of or willingness to learn tools required to develop online instructional materials.

• Five (5) or more years of experience in technical writing, technical communications, computer science, information technology, or a related field.
• Bachelor’s degree from an accredited institute of higher learning.
• Working knowledge of Articulate 360 and Colossyan.
• Experience creating online help systems or multimedia instructional content.
• Familiarity with court procedures and case management systems.
• Experience working in a court environment.

Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement.

In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.