Process Architect

Process Architect – Digital Nexus Technology

Location:

Richmond, VA

KPMG is seeking a Process Architect to join our Digital Nexus Technology team.

• Deliver expert-level process analysis, design, and architectural modeling, ensuring all models align and enhancing the enterprise process taxonomy framework.
• Partner with enterprise architecture, experience design, business leaders, and IT to ensure process architecture supports corporate strategy and orchestrates a seamless end-to-end client experience.
• Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement KPIs and PPIs that link process success to strategic business objectives and operational optimization.
• Take ownership of process architecture governance, including management of modeling platforms (such as acting as a backup ARIS administrator) and ensuring adherence to best practices.
• Lead process initiatives across various business and IT domains while coaching and training Business Analysts and junior architects on process modeling (BPMN), Lean principles, and analysis techniques.
• Apply a deep understanding of how technology, data, and information flow through processes to ensure effective system enablement and integration; balance process efficiency with improved client and employee experience, aiming to reduce operational costs and lead times while enhancing overall quality and satisfaction.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.

• Minimum seven years of recent experience leading medium to large‑complexity, enterprise‑scope business process improvement projects; minimum five years of recent experience in program and/or project management in a professional services or consulting industry is preferred.
• Bachelor’s degree from an accredited college or university is preferred; high school diploma or GED required.
• Expert level BPMN proficiency; strong software skills in process diagramming, modeling, analysis, and architectural modeling tools such as ARIS or iGrafx; appreciation level or higher experience in IT operations, SDLC, and agile.
• Profound analytical skills and experience with process metrics and performance management; excellent problem‑solving and interpersonal communication skills; able to facilitate meetings and workshops involving cross‑functional teams.
• Critical thinking, rapid assimilation of new information, and strategic mindset; strong written and verbal communication and presentation skills for varied audiences.
• Great collaboration and team‑building skills with cross‑functional teams of business and IT leads; strong influencing skills with stakeholders at all levels, especially business process owners and IT leaders.
• Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.

• Mid‑Senior level

• Full‑time

• General Business

KPMG offers a comprehensive compensation and benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Our Total Rewards package includes a variety of medical, dental, vision, disability, and life insurance options, 401(k) plans, and a robust suite of personal well‑being benefits to support your mental health.

KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

KPMG recruits on a rolling basis. Candidates are considered as they apply until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role for which they are qualified that is also of interest to them.