Benefits Coordinator

Overview

136357

Job Title: Benefits Coordinator

Location: West Creek-Richmond Corp (0999)

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

• Growth opportunities performing essential work to support America’s food distribution system

• Safe and inclusive working environment, including culture of rewards, recognition, and respect

The Benefits Coordinator administers and supports employee benefits programs (health, retirement, wellness, etc.). Ensures accurate HRIS data, compliance with regulations, effective vendor coordination, and clear communication to associates. Assists Benefits department with various administrative duties related to benefit plan administration. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

• Drives the day-to-day administration and operation of health and welfare benefit plans, wellness initiatives, and/or leave of absence programs and policies. Collaborates across all levels of the organization to address basic to moderately complex benefits-related inquiries and provide guidance that supports the evolving needs of the business.

• Leverages HRIS and technology-driven solutions to administer benefit programs efficiently and transparently, aligning the associate experience with organizational excellence. Must be skilled in completing data analysis in Excel.

• Proactively identifies opportunities to streamline and enhance administrative processes to uphold data integrity and ensure accurate, timely reporting. Acts as a key liaison among benefit vendors, HR Partners, and management for all matters related to leave of absence administration. Partners closely with Payroll to ensure seamless and accurate compensation during employee leaves.

• Ensures compliance by applying knowledge of federal and state leave laws as well as PFG’s internal policies and pay practices. May facilitate voluntary benefits, including error reconciliation and issue resolution.

• Coordinates with COBRA and third-party benefit enrollment administrators to address and resolve situational issues.

• Leads the administration of the tuition reimbursement program, overseeing policy implementation, associate eligibility, and timely processing of educational assistance requests. Supports the local service award program by coordinating recognition efforts, ensuring the timely and accurate delivery of awards, and fostering associate engagement.

• Manages responses to government and agency inquiries, including CMS coordination of benefits and formal documentation requests such as plan documents. Maintains timely, accurate, and compliant communication in accordance with regulatory standards and internal protocols.

• Performs other related duties as assigned.

136357

12500 West Creek Pkwy

Richmond, Virginia (VA)

1st Shift

Full Time

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please review our EEO Policy, the EEO is the Law poster and supplement, and the Pay Transparency Policy Statement.

• High School Diploma/GED or Equivalent Experience

• 1 – 3 years of benefits administration, ERISA, HIPAA, FMLA, ADA, USERRA, and leaves of absence

Performance Food Group

Human Resources

• Bachelor’s Degree

• 3 – 5 years of experience with dispersed workforce and administering benefits in multiple states

Virginia

Performance Food Group is a customer-centric food service distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

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