Development Coordinator

Unit: Student Success

Department: VCU Career Services

Department Summary: Under the direction of the Employer Development Manager, the Employer Development Coordinator will manage the recruitment database, coordinate the review/approval of new employers seeking to engage with VCU, and assist in developing and leading on‑campus recruitment planning with particular emphasis on student‑employer engagement. They will steward relationships with employers to increase recruiting opportunities and outcomes for students, facilitate organizational visits related to employment and experiential opportunities, and evaluate employer needs to best refer them for engagement opportunities.

This position also assists in efforts to maintain campus recruiting policies for students, employers, faculty and staff in accordance with professional standards.

Members of the VCU Career Services team regularly engage in professional development, including in‑house and external training and conference opportunities, to make sure we are able to best serve students and alumni, to stay current with industry standards and changes, to revise programs and services to reflect trends, and to increase our office’s visibility, both at VCU and on a broader scale.

• Coordinate with the Employer & Experiential Development Team with the execution of campus career fairs. This includes, but is not limited to employer invitations, registration, day‑of‑fair logistics, and communications regarding career fairs.
• Coordinate employer‑related On‑Campus Recruiting visits. These can include information tables, on‑campus interviews, classroom presentations, panel discussions, and networking events in support of engagement plans.
• Schedule and confirm visits with employers. Ensure they have all necessary information (parking passes, scheduling issues, etc.) and follow up with employers after their visit as necessary.
• Work with Operations Coordinator and SEMSS Marketing Team. Utilize appropriate processes so that event marketing can be created and distributed to employers and students as appropriate.
• Coordinate with other campus units. Collaborate productively in partnership with VCU Career Services.
• Implement, review, and enforce campus recruiting guidelines. Work in conjunction with the Employer and Experiential Development Team.
• Adhere to principles of professional conduct and ethics as outlined by the National Association of Colleges and Employers (NACE).
  • Engage with employer partners to promote equitable pay/wages, inclusive recruitment and hiring practices, mentoring and management, and professional development.
  • Implement, review and enforce employer recruitment policies.
  • Provide resources for all those engaged in career advising and recruitment to promote informed and responsible decision making.

• Serve as first‑line communication and reception with employers and external partners. Through virtual phone and in‑person mediums.
• Orient employer partners to VCU, VCU Career Services, and our Handshake system. Enable them to post and follow up on experiential and employment opportunities, actively promoting on‑campus and virtual recruitment of students.
• Disseminate information regarding new employers. Communicate with other Employer & Experiential Development Team members to support individual engagement plan development based on appropriate portfolio areas.
• Provide outstanding customer service. In accordance with team standards. Respond with appropriate urgency, flexibility, courtesy and good judgment to meet customer needs and resolve problems.

• Work independently to ensure accurate and timely entry of data, employer and posting approvals. Troubleshoot and communicate with employers in the Handshake system.
• Lead new employer account review/approval. With support from the EED Graduate Intern, and update employer permissions, internship and experiential posting approvals in Handshake as needed.
• Troubleshoot employer experience with the database. Answer questions in a timely and efficient manner with minimal to no support.