Administrative Coordinator, Services

About the Role

Support meaningful employment outcomes behind the scenes. The Administrative Coordinator for Employment Services plays a key role in helping individuals with disabilities successfully navigate employment programs s part‑time position is ideal for a detail‑oriented, people‑focused professional who enjoys coordination, collaboration, and person‑centered work. You'll work closely with participants, families, schools, and community partners to ensure smooth onboarding, accurate documentation, and strong administrative support for employment services.

For more than 70 years,
SOAR
365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real‑world needs at every stage of life. Today, SOAR
365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we’re proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice
, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

In this role, you will be responsible for scheduling and facilitating intake and enrollment meetings, completing required intake documentation and assessments, and developing individualized Employment Plans in collaboration with participants and their support teams. This role coordinates closely with Human Resources to ensure the timely completion of onboarding paperwork for student and adult work experiences, tracks and documents participant progress toward employment goals, and supports individuals and families in navigating available resources.

Additional duties include active participation in planning meetings related to Pre‑ETS, Customized Employment, and Supported Employment; maintaining accurate records within the electronic health record system; ensuring compliance with federal and state regulations; collaborating across SOAR
365 departments; and maintaining up‑to‑date knowledge of community employment and training resources.

Qualified candidates must hold a bachelor's degree in special education, vocational rehabilitation, or a related human services field. Candidates should demonstrate knowledge of employment services, person‑centered planning, and vocational supports, along with strong organizational, communication, and documentation skills. Proficiency with computers and data management systems is required, as is the ability to analyze information accurately and maintain confidentiality in compliance with HIPAA.

The ideal candidate is collaborative, detail‑oriented, and able to travel between program and community sites as needed to support service delivery.

Our Market‑competitive Total Rewards Package Includes:

• Merit increases
• Comprehensive health, dental, and vision coverage
• 12 paid holidays
• Sick and vacation leave
• Immediate access to your paycheck through Zay Zoon
• Short‑ and long‑term disability benefits
• Flexible spending accounts (FSA)
• 403(b) retirement plan with employer match and immediate vesting
• Life insurance
• Employee development and training programs
• Wellness programs
• Discounted tuition to South University

To apply for this position, a completed SOAR
365 application is required
.

SOAR
365 is an EO/AA Employer and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.

We are a Drug‑Free Workplace
.

If you need reasonable accommodation when applying for a position on our website, please contact us at and ask for Human Resources.