Workday HCM Architect

This range is provided by Genpact. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

• Serve as techno-functional AMS lead for HCM modules:
  Core HCM, Compensation, Advanced Compensation, Benefits, Absence, Time Tracking, and Country Extensions.
• Lead configuration reviews and validations to ensure alignment with global and local HR policies.
• Analyze change requests and assess business impact; provide configuration and testing guidance.
• Drive system stabilization by resolving recurring issues in business processes or integrations.
• Collaborate with HR and IT stakeholders to prioritize AMS enhancements and manage release readiness.
• Support new country enablement and statutory configuration updates.
• Validate new features in Workday releases and recommend adoption based on value and readiness.
• Partner with Technical Architect on integration dependencies for recruiting, payroll, and downstream systems.
• Maintain HCM configuration inventory and process documentation.
• Participate in Change Advisory Board (CAB) for AMS releases.
• Review KPIs on incident volume, SLA adherence, and backlog closure.
• Conduct periodic functional health assessments of critical business processes.

• Bachelor’s degree in human resources, Information Systems, or related field.
• Workday HR Modules (Payroll, HCM, Absences, Time Tracking) certified for at least 2 modules.
• 8+ years Workday experience; 4+ years in AMS or post-production support roles.
• Excellent stakeholder management and communication skills.
• Proven experience acting as a translator between business and technical teams, with a strong understanding of both HR processes and Workday configuration.
• Experience in leading or supporting HRIT projects end-to-end, including requirements gathering, testing, and deployment.
• Excellent interpersonal, presentation, and stakeholder management skills, with a consultative mindset and ability to influence without authority.
• Deep familiarity with Workday tools and functionality; experience with JIRA, Service Now, or similar platforms is a plus.
• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field;
  Workday certification(s) preferred.
• Proven expertise in Workday Core HCM, Core & Adv Compensation, Benefits, Recruiting, Absence Management, Talent Management, Payroll.
• Strong track record of leading HR technology transformations and system implementations.
• Deep knowledge of HR systems strategy, governance, and optimization.
• Ability to drive digital transformation and automation in HR processes.
• Strong project management and change leadership skills.
• Expertise in data analytics, workforce insights, and reporting tools.
• Excellent stakeholder management and collaboration abilities.

• Strong hands‑on knowledge of Workday HCM modules, at least 2 modules – Core HCM and any Payroll.
• Understanding of Absence, Time Tracking, Compensation, Benefits, Payroll and Time configuration frameworks.
• Experience with localization for the US, Mexico, UK and India.
• Deep domain expertise with Workday Security and reporting for HR metrics.

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters:
Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Location: Richmond, Virginia

Schedule: Full-time

Required degree: Bachelor's degree in human resources, Information Systems, or related field.

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting