Front Office Supervisor

3 days ago Be among the first 25 applicants

Schulte Companies
Front Office Supervisor to join our team!
What's In It For You?

When you join Schulte Companies you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with magistrates. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including but not limited to:

• Daily Pay!
• 316 Telemedicine and Virtual Mental Health care access for all associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more!

Schulte Companies is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

• Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross‑training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
• Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
• Maintain current list of available rooms for walk situations.
• Coordinate blocking of rooms.
• Check printed registration cards against information on arrival report and rectify discrepancies.
• Ensure prompt and courteous service to guests.
• Pre‑register guests according to standards.
• Complete and monitor employee schedule.
• Monitor VIP arrivals.
• Notify maintenance department of any maintenance issues.
• Keep track of rooms to ensure accurate status and readiness for check‑in.
• Demonstr മുന് knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment‑free work Vectr.
• Act as Manager on Duty as required.
• Work nights, weekends and holidays as necessary.
• Perform various other duties as assigned to meet business objectives.

• In-depth knowledge of hotel front desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
Ability to exceed expectations of guests and team members.
• Excellent time management skills.

• Ability to multi‑task.
• Team player.
• Ability to exceed expectations of guests.
• Hilton derde experience a plus!
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. This position is tipped eligible.
  
  Specific compensation and benefit details will be discussed during the interview process.

Mid‑Senior level

Full‑time

Other

Hospitality and Restaurants

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