Banquet Houseperson Supervisor

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130 Banquet Houseperson Supervisor role at Shamin Hotels

$16.50/hr - $18.00/hr

The Hilton Richmond Hotel & Spa/Short Pump is looking for an associate who is experienced in banquet set-up and has a flair for hospitality to join us as a Banquet Houseperson Supervisor
.

The Hilton Richmond Hotel & Spa/Short Pump is a flagship property of Shamin Hotels
, Central Virginia's largest hotel management company. We have tripled in size to 78 full- and select-service hotels over the past ten years and own and operate hotels under the Hilton, Hyatt, Marriott, Inter Continental and Choice flags.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

The Banquet Houseperson Supervisor leads the banquet team assigned to banquet/meeting spaces and public areas to ensure rooms are set, cleaned, stocked, and turned according to banquet event orders (BEOs), brand standards, and safety guidelines. This role partners closely with Banquets, Sales and Engineering to deliver spotless venues, efficient turnovers, and exceptional guest service.

• Inspect, clean, and stage banquet/meeting rooms, pre-function, back-of-house corridors, restrooms, and public areas to brand standards.
• Verify room sets (tables, chairs, linens, skirting, dance floors, staging) per Banquet Event Orders (BEOs) and correct deficiencies immediately.
• Coordinate final walk-throughs with Banquet Captain/Manager prior to event start.
• Train, coach, and supervise house persons assigned to banquet areas.
• Conduct opening shift huddles, safety talks, and mid-shift quality checks; complete end-of-shift reports.
• Ensure chemical use, dilution, and equipment handling meet brand and OSHA standards.
• Manage par levels and rotation of linens, skirting, chair covers, amenities, and paper goods.
• Enforce safe handling of chemicals, ladders, and floor care equipment; place proper wet-floor/area closed signage.
• Submit and follow up on work orders (lighting, HVAC, carpet, walls, AV cabling covers, trip hazards) with Engineering.
• Respond to in-event requests (spills, restroom refresh, trash pulls, temperature checks) with urgency and professionalism.

Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Hospitality

Referrals increase your chances of interviewing at Shamin Hotels by 2x.

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