Supervisor Lab - Processing and Client Services

Overview

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function/General Purpose of Position

The Supervisor Lab coordinates workflows including organizing, staffing, directing, reviewing, and monitoring related to some or all aspects of the clinical laboratory disciplines (e.g., Blood Bank, Chemistry, Hematology, Immunology, Microbiology, Molecular Biology, Point of Care, Toxicology). This position works closely with other laboratory section leaders, laboratory management, and pathologists. They ensure compliance with regulatory and accreditation standards.

Essential Job Functions

• Utilizes working knowledge of procedures and theories in all areas of responsibilities.

• Hires, onboards, and administers disciplinary actions of personnel as needed.

• Completes schedule and manages timekeeping.

• Implements policies and procedures as relates to specific area.

• Oversees training and orientation of personnel.

• Maintains standards of accreditation for their area.

• Performs regular discussion on priorities and performance to staff via touch bases, check-ins, etc.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) (required)

Education

Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required)

Work Experience

5 years experience in a laboratory tech setting (required)

Previous experience in a leadership position in a laboratory tech environment (preferred)

Training

None

Skills

• Active Listening

• Ability to discern the thinking of others

• Service Orientation

• Verbal and Written Communication

• Coordination

• Problem Solving

• Customer Service

• Leadership

• Keyboarding

• Microsoft Office

• Telephone Skills

• Office Machine Operation

• Lab Information Systems

• Ability to train staff

• Organization

• Time Management

• Clinical laboratory disciplines

• Scheduling and timekeeping

• Accreditation standards

• Hiring and onboarding

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at