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Test Manager

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: eSense Incorporated
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below

Overview

We are looking for a Medicaid Business Subject Matter Expert (SME) with strong hands-on experience as a Testing Manager. The ideal candidate will have deep expertise in Medicaid systems and business processes, with proven experience in leading and managing large-scale testing activities. Strong documentation and communication skills are also required.

Key Responsibilities
  • Analyze and document Medicaid business processes (provider enrollment, eligibility, claims, prior authorization, encounters, reporting).
  • Interpret and apply CMS regulations, Medicaid state plan requirements, and federal guidance to ensure system compliance and operational accuracy.
  • Collaborate with development, data, and project teams to design, validate, and test system components and workflows.
  • Lead end-to-end testing activities, including test planning, test case development, test execution, defect management, and reporting for both manual and automated testing efforts.
  • Develop and maintain detailed documentation, including:
  • Trading Partner Testing Plans
  • System Integration Plans
  • Quality Management Plans
  • Performance Testing Plans
  • Companion Guides
  • Test Summary Reports and Results
  • Conduct and facilitate requirements and testing sessions with stakeholders across policy, operations, compliance, and IT teams.
  • Coordinate and support User Acceptance Testing (UAT) to ensure successful validation of Medicaid system functionality across releases.
  • Leverage data analysis to validate business rules, identify anomalies, and support decision-making.
  • Provide regular testing reports, issue summaries, and risk assessments to project leadership.
  • Perform other related duties as assigned.
Required Qualifications
  • 10+ years of IT systems analysis, with a focus on healthcare systems and Medicaid processes.
  • Subject matter expertise in Medicaid business processes, systems, and regulations.
  • Experience as a Testing Manager overseeing large-scale testing efforts.
  • Strong documentation and communication skills.
Required Education
  • Bachelor’s degree in business administration or science or a related field.
Required Experience
  • Over 10 years of experience in IT systems analysis, with a strong emphasis on healthcare systems and Medicaid processes.
Required Skills
  • SME in Medicaid
  • In-depth knowledge of Medicaid business processes, regulations, and systems.
  • Proficient in business process analysis, requirements gathering, and creating detailed documentation.
  • Good problem-solving, analytical, and communication skills.
Preferred
  • Background working with government contractors is highly desirable.
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