Coord Medical Staff; Nonexempt

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Location: MRMC

Hours:
Monday - Friday 8am-5 or 8-4:30

Primary Function/General Purpose Of Position Responsible for assigned Medical Staff Departments/Committee functions to ensure compliance with Medical Staff Bylaws, State and Federal requirements and accreditation standards. Facilitates all aspects of credentialing and privileging, to include processing of initial and reappointment applications for the Bon Secours Mercy Health Richmond market. Actively seeks to promote and maintain a positive, professional, team-oriented and service conscious environment that contributes to the goals of the department and reflects the values of Bon Secours Mercy Health.

• Coordinate the credentialing and privileging of physicians and Ancillary staff members.
• Maintain credentialing software database with provider information.
• Maintain the confidentiality of highly sensitive information regarding the Medical Staff, proceedings, disciplinary actions, and other personal and professional information.
• Communicate effectively with outside agencies, as well as other departments, hospitals, insurance companies, as authorized, to obtain or share information regarding physician credentials or privileges.
• Interact effectively with other departments to integrate quality of care issues into the credentialing process.
• Facilitate and attend, as assigned, medical staff department and annual meetings. Secure meeting rooms, arrange for catering and special equipment needs for above meetings.
• Record meeting minutes and recommendations accurately to substantiate action taken by departments or committees. Maintain and protect the confidential records of proceedings which may be required in subsequent internal investigations and/or legal disputes.
• Participate in the preparation and on‑site Joint Commission and State licensure accreditation surveys.
• Maintain confidential filing system for all current and archived provider files.
• Provide telephone coverage for the department, with other medical staff office employees, responding to a variety of requested information or services.
• Provide current and accurate information on legal issues/requirements and pertinent regulatory standards using state, federal and regulatory guidelines.
• Notify the Medical Staff of upcoming meetings, special events, and CME opportunities.
• Prepare ongoing reports and monitoring reappointment cycle to ensure compliance with regulatory requirements.
• Collect and analyze credentialing information to identify potential quality of care concerns, generate reports and present findings to Director to facilitate recommendations to Department Chairs and the Credentials Committee.
• Interact effectively with Quality Management, Care Management and Surgical Services to integrate quality of care issues into the reappointment process. Responsible for running reports and obtaining current surgical and inpatient logs and Quality data for all reappointments.
• Create and distribute unassigned ER call schedules for departments. Work with the Emergency Department personnel, physicians and Department Chairs to settle disputes concerning ER call coverage for all departments.

• Associate's degree or Bachelor's degree preferred. Will consider candidates with experience in medical staff services/credentialing or Certified Professional Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialists (CPCS) in lieu of degree.
• Three years of previous medical staff services/credentialing experience preferred.
• CPMSM and/or CPCS certification by the National Association Medical Staff Services (NAMSS) preferred.
• Skill and proficiency in applying principles, concepts, and techniques central to the medical staff services profession. Such proficiency is generally acquired through an equivalent combination of education and experience.
• Must have excellent organizational and communication skills, as well as effective meeting management…