Director of Care Coordination - Inpatient

Director of Care Coordination – Inpatient

Join to apply for the Director of Care Coordination – Inpatient role at VCU Health
.

Due to growth within the department, VCUHS is excited to announce three inaugural Director of Care Coordination positions—each supporting a different area:
Pediatrics, Inpatient, and Outpatient. If you are interested in any of these areas, we encourage you to apply to this posting for consideration.

The Director of Care Coordination is responsible for overseeing the development, implementation, optimization and management of care coordination strategies, operations and processes across settings. Ensuring patient experience seamless transitions between healthcare services, driving quality outcomes and improving overall patient satisfaction. Close collaboration with the Senior Director of care coordination to align goals with overall system-wide strategy. Involves leading initiatives to enhance care delivery and align with the strategic goals of the health system.

• Pediatrics
  :
  Pediatrics continuum of care (potential sites include: CHOR, VTCC, CS , Ambulatory Clinics, etc.), Clinically Integrated Network CIN including nursing, nurse navigation and social work.
• Outpatient
  :
  Outpatient settings including nursing and social work.
• Inpatient
  :
  Inpatient settings including nursing and social work.

• Master’s in healthcare management, nursing, social work, business administration, or related field.
• Registered Nurse:
  Master’s Degree in Nursing or a related field from an accredited school.
• If Master’s Degree is not in Nursing, then it is a requirement to have a Baccalaureate Degree in Nursing from an accredited school – or – Behavioral health/Clinical Social Work Master’s Degree in Social Work from a Council on Social Work Education (CSWE) accredited program.
• Registered Nurse:
  Current RN licensure in Virginia.
• Behavioral health/Clinical social work:
  Current LCSW.
• Seven years of related experience, including three years of management experience in a healthcare setting.
• Proven knowledge of inpatient, outpatient, and/or pediatric care management strategies, regulatory requirements, and current healthcare trends.
• Strong knowledge of healthcare regulations, accreditation requirements, and best practices in care management.
• Proven ability to lead teams and manage complex projects.
• Exceptional leadership skills with the ability to motivate, manage, and develop teams.

• Academic healthcare experience or complex health system experience.
• Director of Care Coordination (Outpatient):
  Experience with Population Health or other Valued-Based Models.
• Director of Care Coordination (Pediatrics):
  Experience with Population Health, Clinically Integrated Networks or other Valued-Based Models. Pediatric behavioral health experience preferred.
• Strong analytical skills and experience in managing performance-based metrics.
• Proficiency in data analysis and care coordination software tools.
• Excellent communication and interpersonal skills to foster collaboration across multidisciplinary teams.
• Leadership and Strategy: Execute care coordination strategies that support inpatient care coordination nursing, outpatient nurse navigation, or pediatric care coordination nursing and nurse navigation, and social work programs to improve patient outcomes and optimize resource utilization.
• Clinical Operations: Provides leadership for the development and implementation of clinical workflows to ensure efficiency, effectiveness, and compliance with regulatory/accreditation standards (State Health Department, OSHA, CMS, TJC) and standards of care within inpatient, outpatient, or pediatric settings. Establish protocols for seamless patient transitions across the health system to ensure high quality care across the continuum. Establish and lead ad hoc committees or task forces to identify and address performance gaps or opportunity gaps.
• Staff Management: Cultivates a culture of safety by maintaining adequate staffing levels and holding managers accountable to policies aimed at improving high quality care. Provides mentorship and professional development opportunities to managers. Works…