Office Manager

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

• Staff Management:
  Hiring, training, scheduling, directing, and supervising office staff.
• Patient Relations:
  Greeting patients, resolving complaints, overseeing appointment scheduling.
• Financial Oversight:
  Handling billing, payroll, processing insurance claims, and maintaining the practice’s budget and accounts.
• Regulatory Compliance:
  Ensuring compliance with OSHA, HIPAA, state, and federal regulations.
• Office Operations:
  Maintaining and updating patient records, managing supplies and inventory, and implementing office procedures.
• Marketing & Communication:
  Managing public relations, marketing efforts, and internal/external communications.

• High school diploma or equivalent; an associate’s or bachelor’s degree in business or healthcare administration is often preferred.
• Several years of experience in dental or medical office administration is often required.
• Training or certification in dental office management or healthcare administration may be advantageous.

• Leadership:
  Ability to inspire and motivate staff while managing difficult situations.
• Communication:
  Clear verbal and written communication with patients, staff, and vendors.
• Customer Service:
  Professional and patient-focused attitude.
• Organizational
  
  Skills:
  
  Managing schedules, files, financial records, and multitasking effectively.
• Technical
  
  Skills:
  
  Proficiency in dental software for scheduling, billing, and recordkeeping.
• Problem‑Solving:
  Ability to resolve issues efficiently and diplomatically.

• Experience with electronic health record systems and comprehensive knowledge of dental terminology and procedure codes is often expected.
• Some employers may prefer candidates with marketing, technology management, or HR skills.