Case Management Assistant

Job Overview

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Case Management Assistant with Chippenham Hospital you can be a part of an organization that is devoted to giving back!

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and other consumer discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

• Answers telephone in a professional manner and routes calls as appropriate.
• Handles complaints in a courteous and professional manner.
• Assumes responsibility for incoming mail opening and distribution.
• Attends and records departmental or medical staff meetings as assigned.
• Maintains current and accurate filing system.
• Makes appointments and schedules individuals’ meetings as requested.
• Completes tasks assigned by immediate supervisors in a timely manner.
• Keeps an open line of communication with other Administrative Secretaries, Department Managers, Physicians, and Administrative Officers.
• Maintains strict confidentiality regarding administrative activities, patients and employees according to policy and procedures.

Experience

REQUIRED:

One year of clerical in an office setting.
PREFERRED:
One year of clerical in a medical environment.

Education

REQUIRED:

High School graduate.
PREFERRED:
Formal medical terminology course.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.