Clinical Research Coordinators- ACORN | Family Medicine | SOM | 622750 & 622760

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Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. Virginia Commonwealth University is an equal opportunity employer.

School Of Medicine MBU

Family Medicine

The Clinical Research Coordinators will participate in all aspects of the research process, contributing to recruitment, data collection, processing, and dissemination activities in collaboration with senior investigators and project staff. This role is an essential part of the team, supporting Virginia’s Ambulatory Care Outcomes Research Network (ACORN), the state’s primary care practice‑based research network.

Coordinators will support two active clinical trials: the NOSES trial, a randomized, placebo‑controlled study to identify the most effective treatment options for patients with sinus infections, and the Vanguard Study, part of the Virginia Cancer Screening Research Network evaluating multi‑cancer detection blood tests. Responsibilities include delivering study supplies to participants, monitoring symptoms, and ensuring accurate, timely data collection. Coordinators will also facilitate patient recruitment, scheduling, enrollment, community events, and data collection for both trials (English and Spanish speaking patients).

Beyond trial duties, coordinators will contribute to an ACORN community‑engaged study on opioid‑related mortality, support the Virginia Opioid Abatement Authority Toolkit, and participate in ACORN’s quadrennial Virginia primary care evaluation survey.

Coordinators must travel to clinics and community events across Virginia, often with evening and weekend availability. This is a restricted, indefinite position contingent on funding and performance.

• Travel to primary care, urgent care, and community sites across Virginia.
• Build rapport with clinic staff to promote studies and support workflow integration.
• Recruit, screen, and enroll patients per study protocols.
• Engage patients before, during, and after clinic visits.
• Communicate study information clearly to practice teams and patients.
• Conduct patient engagement in person and remotely (phone and Zoom).
• Deliver study supplies, including home delivery with mileage reimbursement.
• Respond promptly to participants and ensure timely follow‑up.
• Participate in community events to support broader recruitment.
• Review and record medical documentation and participant surveys in REDCap and Excel.
• Attend meetings, trainings, and study‑related administrative activities.
• Support all ACORN research studies.

• Create informational materials for localities.
• Update the Opioid Abatement Authority Toolkit website.
• Review current OAA‑funded projects to guide future community programs.

• Print, assemble, and mail over 2,000 survey packets.
• Contact practices to encourage survey participation.
• Assist with updating the statewide primary care database of practices and clinicians.

• Bachelor’s degree from an accredited college or university.
• At least one year of formal research experience with direct participant interaction, including recruitment, informed consent, data collection, or patient engagement.
• Reliable transportation for clinic visits and study supply delivery.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to establish rapport with patients, clinical staff, and community partners.
• Ability to work effectively in a fast‑paced, demanding, and diverse environment.
• Strong discretionary decision‑making skills.
• Highly organized, self‑motivated, and detail‑oriented.
• Demonstrated commitment to respect, professionalism, and civility with a diverse population.

• Experience working with human subjects in research settings.
• Fluent communication skills in Spanish and English.
• Experience or interest in direct patient care or clinical settings.
• Interest and experience in primary care.
• Prior experience with…