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Patient Surgery Scheduling Coordinator - Sanger Hall
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-01
Listing for:
Virginia Commonwealth University Health
Full Time
position Listed on 2026-02-01
Job specializations:
-
Healthcare
Healthcare Administration, Medical Office
Job Description & How to Apply Below
Richmond, VAtime type:
Full time posted on:
Posted Todayjob requisition :
R41078
The Pt Surgery Scheduling Coordinator coordinates and schedule appointments for surgeries and follow-up appointments for multiple physicians at multiple sites (VCUHS ACC, Main OR, Stony Point and Southside Regional). This job is responsible for preauthorization/precertification of all surgeries for assigned physicians at all patient locations.
The Pt Surgery Scheduling Coordinator responds to all inquiries from patients, insurance carriers and PCP’s by telephone and/ or written correspondence using quality customer service. This role works with department billing staff to investigate all denials, and with assistance from providers, resubmits appeals as necessary.
Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience
REQUIRED:
Minimum of two (2) years experience in a medical office/acute care setting to include the use of medical terminology, customer service and appointment scheduling Minimum of three (3) years experience with third party medical insurance, HMO and managed care Experience PREFERRED: Four (4) years previous experience in surgery scheduling Previous experience with CPT and ICD-9 coding for medical claims processing Work experience using electronic medical billing/order entry/registration systems.
Education/training
REQUIRED:
High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Independent action(s) required: Maintains master schedules for each physician by scheduling surgery cases and managing departmental block time. Able to use judgment and critical thinking skills to ensure minimal disruption and optimal use of block time.
Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served:
All
Physical Requirements (includes use of assistance devices as appropriate): Physical:
Lifting 20-50 lbs.
Activities:
Prolonged sitting Mental/Sensory:
Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional:
Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.locations:
Richmond, VAtime type:
Full time posted on:
Posted 30+ Days Ago
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