Ryan White WICY Case Manager, School of Medicine, Department of Pediatrics

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Summary:

Unit: School Of Medicine MBU

Department: Pediatrics

Department Summary:

The Case Manager provides core medical and support services to women, infants, children, and youth (WICY) living with or affected by HIV. The position delivers trauma-informed, family-centered, and culturally responsive clinical social work services to improve access to care, retention in care, viral suppression, and health equity, in accordance with HRSA legislation, policy notices, and National Monitoring Standards.

Responsibility 1 (75%):
Case Management

• Screen for initial eligibility for the Ryan White grant program and annual renewals.
• Initial assessment and identification of various service needs, referral to RW support services, and determination of referral to MCM.
• Provide direct social work/case management services to clients living with HIV/AIDS and their families in accordance with their medical diagnosis, psychosocial, social, and financial needs. The scope of services includes screening, assessment, crisis intervention, adherence counseling, advocacy, information/referral, and care planning and coordination.
• Respond to multiple referrals from community organizations, health department personnel, and community health providers to offer information regarding services.
• Assures patient eligibility for grant-funded services is completed and up-to-date
• Assist with the referral process by following up on referral appointments

Responsibility 2 (15%):
Data Entry and Quality Management

• Collect data and enter it into CAREWare data system in accordance with the time frame as stated in the CAREWare Data System Policies and Procedures, as set forth by the Data Manager
• Work collaboratively with the Quality Manager to ensure appropriate quality measures are in place for Case Management.

Responsibility 3 (5%):
Other Duties as Assigned

• Attend any supervisor-required meetings, trainings, and competencies
• Attend one community event annually

Responsibility 4 (5%):
Education, Outreach, and Capacity Building

• Provide HIV-related education to clients and families, including disclosure, prevention, and risk reduction
• Support outreach and engagement activities to identify, enroll, and retain eligible WICY clients in Part D services

Minimum Qualifications

• Master’s degree in social work (MSW) from an accredited program
• At least 1 year of experience providing social work, case management, or supportive services (internship experience may be considered) serving women, youth, and families.
• Knowledge of HIV/AIDS, public health systems, and social determinants of health
• Knowledge of Medicare, Medicaid, and other state or federally funded assistance programs for eligible individuals
• Knowledge of HIPAA and ability to implement privacy and confidentiality practices
• Excellent customer service and interpersonal skills
• Excellent time management and organizational skills
• Ability to demonstrate superior teamwork behaviors
• Ability to work independently
• Sensitive to confidential health information and HIV/AIDS related issues and controversies
• Outstanding communication skills, oral and written
• Cultural competency in working with a diverse population
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Knowledge and Experience with the Ryan White grant program
• Experience working with Ryan White Part D, HIV/AIDS programs, or grant-funded healthcare services
• Bilingual or multilingual skills

Salary Range: $55, (Commensurate with experience)

Benefits
:
All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Additional Information:

Position will remain…