Medical Receptionist

Medical Call Center
Richmond Va
Pay From: $20 Per Hour

MUST:
The Medical Call Center Rep should have the following experience:
2+years of experience working in a multi provider medical practice site
Must have recent experience working in eye center or Ophthalmic practice site
Experience working for a medical practice call center
Strong customer service skills and comfortable working all phones
Experience scheduling a high volume of medical office appointments
Experience verifying insurance
Registering patients
Triaging patients
Strong documentation skills
Ability to troubleshoot phone calls and escalate as needed
Documenting and updating patient information in EMR
Handle translations for Spanish speaking candidates

DUTIES:
The duties of the Medical Call Center Rep include but are not limited to the following:
Answer phone calls
Schedule ophthalmic appointments
Provide customer service support
Verify insurance
Register patients
Document patient interactions in company database system
Troubleshoot phone calls
Document and update patient information in EMR Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.