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Case Manager

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Pinnacle Treatment Centers, Inc.
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Mental Health, Community Health, Substance Abuse Counselor
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Case Manager role at Pinnacle Treatment Centers, Inc.

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Overview

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Benefits
  • 18 days PTO (Paid Time Off)
  • 401k with company match
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships through Capella University.
Requirements
  • Provider qualifications for a Substance Use Care Coordinator include (must meet one of the 3 options):
  • At least a Bachelor’s degree in one of the following fields (social work, psychology, psychiatric rehabilitation, sociology, counseling, vocational rehabilitation, human services counseling) and at least one of the following:
    1) one year of substance use related direct experience providing services to individuals with a diagnosis of substance use disorder or
    2) a minimum of one year of clinical experience working with individuals with co-occurring diagnoses of substance use disorder and mental illness.
  • Licensure by the Commonwealth as a registered nurse with at least one of the following:
    1) one year of direct experience providing services to individuals with a diagnosis of substance use disorder or
    2) a minimum of one year of clinical experience working with individuals with co-occurring diagnoses of substance use disorder and mental illness.
  • Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision as defined in 18

    VAC et seq.
  • Required Supervision:
    All Substance Care Coordinators must be under the general supervision of a buprenorphine waivered practitioner or Licensed Credentialed Treatment Professional in the OTP or Preferred OBOT setting.
  • Valid/Current Driver's License
  • Ability to travel up to 15% may be required
Responsibilities
  • Providing case management and care coordination services for patients enrolled in treatment. Responsible for coordinating continuum of care activities for assigned patients and ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
  • May include activities such as coordinating patient assessments, treatment planning and crisis intervention services; providing training and facilitating linkages for the use of community resources; monitoring service delivery; obtaining or assisting patients in obtaining necessary services (e.g. financial assistance, housing assistance, food, clothing, medical services, educational services, vocational services, recreational services, etc.); assisting patients in becoming involved with self‑help support groups;

    assisting patients in increasing social support networks with family members, friends, and/or organizations; assisting patients in performing daily living activities; and coordinating criminal justice services.
  • Conducting individual and family educational sessions and engaging in various duties related to coordinating treatment and discharge activities, as needed.
  • Coordinating, in a timely manner, issues or activities relevant to the team, and/or to the team’s relationship within the facility or treatment milieu.
  • Adhering to organizational policies, procedures, performance improvement initiatives and maintaining organizational and industry policies regarding confidentiality.
  • Attend team meetings and complete all training courses timely as required.
  • Other duties as assigned.
Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. Company policy prohibits unlawful discrimination based on race, color, creed, religion, sex, gender identity, sexual orientation, disability, veteran status, and other protected characteristics.

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