Enhanced Care Coordination Clinician; Clinician I​/II * Eligible

Enhanced Care Coordination Clinician (Clinician I/II)
* SIGN ON BONUS ELIGIBLE* at Richmond Behavioral Health

Richmond Behavioral Health has a full‑time position available for an Enhanced Care Coordination Clinician. The role supports, educates, advocates, and motivates clients to enhance their overall well‑being. Clients that receive this service are dually diagnosed with both mental health and complex medical needs. The focus of the program is to monitor medical health, ensure attendance and engagement at medical appointments, monitor medication compliance, link to community resources, and provide psychoeducation.

The Clinician will coordinate care with RBHA, managed‑care providers, and community providers involved in the client’s treatment. Partnering with these providers is essential to client success. The overall goal of the program is to provide intensive services to help clients achieve independence in managing their own medical care.

• Assess and monitor client mental and physical health, medication adherence, and engagement with providers/community resources
• Advocate for client medical and mental health needs
• Link to community resources/providers, monitor/encourage client engagement
• Assist with coordination of appointments and collaborate with providers to ensure continuity of care
• Provide and/or coordinate transportation assistance as needed
• Provide consultation, prevention services and psychoeducation to clients and their families on a variety of mental and physical health related needs/services to enhance client understanding and knowledge
• Collaborate with managed care organization providers and care managers regarding client treatment progress/service needs
• Engage in collaborative documentation, updating all required documents to remain in compliance
• Complete requested MCO documentation, monthly reports, and clinical reviews to capture client progress
• Monitor and manage an assigned caseload
• Provide crisis intervention services to individuals and families
• Develop and maintain administrative and clinical files; prepare various reports and case‑related correspondence
• Participate in clinical, administrative and supervisory meetings; collaborate with other staff members concerning cases
• Perform intakes, client assessments and diagnostic interviews; develop and write comprehensive intake and diagnostic summaries and reports; conduct mental health assessment and monitor level of functioning
• Attend client medical appointments as needed, provide physician and staff with updates; maintain medical records in accordance with standards
• Prioritize medication and lab work monitoring with medical staff to maintain compliance
• Manage and document contacts; enter and update information in database
• Coordinate case management and ECC services; coordinate and link client to community resources and medical services; interface with other service providers and client support system
• Attend professional conferences and trainings as required
• Supervise student interns as directed (if eligible)

General knowledge of the principles and practices of providing care to individuals who may be emotionally disturbed, socially dysfunctional, behaviorally disordered, suffer from mental illness and/or substance use disorders, and their families; general knowledge of community resources and human services network; general knowledge of community‑based behavioral health principles and psychotherapeutic treatment techniques; general knowledge of the theories and techniques of counseling and crisis intervention;

thorough knowledge of intake techniques and procedures; ability to evaluate and screen clients; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to establish and maintain effective working relationships with clients, supervisors, consultants, community partners, law enforcement, associates and the general public.