Payment Specialist

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.

The Payment Specialist is responsible for processing and applying payments, daily reconciliation with banking reports, and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch associates and customers.

• Process payments via multiple payment methods (ACH, checks and credit cards) from various sources (lockbox, customer portal & branch payments).
• Post payments to customer accounts and apply to related invoices per customer remittance. Involves daily contact with customers and team members to determine proper application.
• Daily reconciliation of posted payments to banking reports. Review unapplied cash reports to determine cash application.
• Respond to incoming phone calls from Lansing associates and customers by resolving credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and assist associates with customer portal & payment application issues.
• Other duties as assigned.

• Ability to work accurately but quickly to handle a high transaction volume.
• Ability to manage multiple tasks and meet daily deadlines.
• Ability to reconcile accounting records.
• Ability to work with a strong attention to detail.
• Ability to work effectively in a team environment.
• Basic proficiency with Excel and Word.

This position has no supervisory responsibilities.

This position operates in a professional, office environment.

This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc.

This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.

• High school diploma.
• 2 years+ related experience in an accounting environment.
• Bachelor's degree is a plus, but not required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: Great Place to Work Certified every year since 2019
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.