Manager, Risk Advisor | Retail Bank Enterprise

Manager, Risk Advisor | Retail Bank Enterprise Payments

Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions?

As a Manager in the Retail Bank Risk Office at Capital One, you'll be responsible for working with business partners to identify, assess, and mitigate potential risks to Capital One. Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. This role will focus on risks and controls impacting Enterprise Payments Product teams.

You'll play a key role in ensuring that millions of customers interact with their money in a well‑managed fashion by working closely with business partners to manage the risks associated with payments. You will also coach junior risk associates as they complete risk management activities within your area of responsibility.

Risk Managers at Capital One are highly motivated risk management professionals with excellent problem‑solving, critical‑thinking, organizational, and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to the Company.

• Risk Consulting - Provide advice and guidance to Enterprise Payments Product leadership, contextualizing risk and applying a risk‑based mindset to prioritize efforts
• Control Automation and Systems Upgrades - Advise and consult on key initiatives to modernize payment infrastructure and related processes and controls
• Client Management - Develop and leverage key relationships with Product, Technology, Operations, Legal and Compliance to enable collaboration across the enterprise
• Issues Management - Identify and track issues and events to mitigate risk within Enterprise Payments, ensuring remediations are responsive to the event and executed timely
• Process and Change Management - Consult on change control efforts to ensure impacts are appropriately assessed, documented and implemented
• Audit and Exam Response Management - Advise business leaders on written and oral responses to audit and regulatory requests
• Risk Reporting - Routinely produce high‑impact reporting to inform business and risk leaders of key risk updates and to drive appropriate actions/escalations.

• A communicator: You can communicate complex, often technical, ideas clearly across multiple stakeholder groups. Maybe you're an introvert, or maybe you're an extrovert, but nobody around you feels out of the loop
• A learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships

• At least 3 years of financial services risk management experience
• At least 3 years of payments operations experience
• At least 3 years of experience independently supporting, partnering, and interacting with internal business clients

• 4+ years of financial services risk management experience
• 3+ years of Project Management experience leading cross‑functional projects and programs
• 3+ years of Process Management experience
• 1+ years of People Management or Peer Coach experience
• Certification within the payments industry (such as APRP, AAP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Risk Manager

Richmond, VA: $138,100 - $157,700 for Risk Manager

Candidates hired to work in other…