Relationship Banker - Loudoun Market

Relationship Banker - Loudoun Market

Join to apply for the Relationship Banker - Loudoun Market role at Bank of America
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth through an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ health and wellness, recognizing and rewarding performance, and making an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance, offering flexibility based on role‑specific considerations.

As a Relationship Banker, you will engage clients in the lobby to educate and assist with transactions using self‑service resources such as mobile banking, online banking, or ATM. You will accurately and efficiently process cash transactions, have deep conversations to understand clients’ financial and life priorities, and connect them to solutions that meet their goals.

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Collaborates effectively, building and nurturing strong relationships.
• Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on conducting simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
• Strong critical thinking and problem‑solving skills to meet clients’ needs.
• Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations.
• Efficiently manage time and capacity.
• Act as a champion for clients, focusing on results.
• Flexible to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of products and solutions.
• One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash handling experience;
  Vietnamese or Spanish preferred.
• Bachelor’s degree or business‑relevant associate degree (e.g., business management, business administration, finance).

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

• High School Diploma / GED / Secondary School or equivalent.

• Shift: 1st shift (United States of America)
• Hours Per Week: 40

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Finance and Sales
• Industry: Banking

Salary range: $ – $ (Richmond, VA). 2 days ago.

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