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Customer Service Rep Event Manager / Planner Bilingual Casino

Guest Experience Ambassador

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Presque Isle Downs, Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner, Casino
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, Casino
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading gaming and entertainment company in Virginia is looking for an Ambassador to serve as the main contact for guests on the gaming floor. This role involves assisting with marketing and promotional programs, ensuring excellent guest service while working in a dynamic environment. Candidates should have a high school diploma, customer service experience, and strong communication skills. The role requires flexibility with hours, including nights and weekends.
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