Usher​/Ticket Taker- Allianz Amphitheater

Usher/Ticket Taker
- Allianz Amphitheater

Live Nation Entertainment is seeking an Usher/Greeter/Ticket Taker to join their team.

Job Summary
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We are seeking an Usher/Greeter/Ticket Taker to help ensure safety, maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during, and after the show.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean, and presentable to guests.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Participate in venue recycling efforts and sustainability programs.
• Ensure guests are safely enjoying the show.
• Perform additional tasks as requested by management.

Requirements

• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying 25 lbs.+.

EQUAL EMPLOYMENT OPPORTUNITY
Live Nation is an equal opportunities employer and welcomes applications from all qualified candidates.