Operations Support System Consultant

Electric Transmission SOC Operations Services Group

Business Unit
:
Power Delivery

Job Summary

Serves as Consultant and subject matter expert to Transmission System Operators and Shift Supervisors in their duties of operating the bulk electric system. Provides training, compliance, and procedural advice and support in operational, technical, simulation, and incident response for the control center. Provides direct assistance to the Manager‑Electric Transmission System Operations and Control on operational items and processes.

Key Responsibilities

• Developing and standardizing operational, training and compliance processes for the Bulk Electric System (BES).
• Playing a critical role in the System Operations Center (SOC) through training and keeping up with new technologies.
• Observing and directing all shifts to perform tasks consistent with standards and best practices.
• Evaluating operator/supervisor responses to line lockouts and system events to determine improvement opportunities.
• Providing training material and serving as SME for compliance, regulatory, and industry practice.
• Acting in a back‑up capacity for other Operations Consultants.
• Updating and reviewing instructions and procedures for Bulk Electric Substations.
• Interfacing with management and Operations during emergencies or storms.
• Working with EMS engineering and database groups on updates impacting SOC operations.
• Owning and updating System Operations Emergency Policies and Procedures.
• Conducting System Operations Drills.

Required Knowledge, Skills, Abilities & Experience

• 7+ years directly related experience in Electric Transmission, System Operations, and/or Power Generation.
• Ability to perform difficult/complex work requiring advanced BES knowledge.
• Strong analytical skills.
• Excellent verbal and written communication.
• Strong leadership; ability to work independently.

Strongly Preferred

• Knowledge of electrical theory, emergency procedures, substation equipment/operations, relay operations, and power station operations.

Education Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Preferred disciplines:
  Mechanical, Electrical, Industrial Engineering.

Licenses/Certifications

• Preferred: NERC Transmission Operator, PJM Transmission System Operator.
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Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Utilities, Energy Technology, and Operations Consulting