Supplier Quality Engineer

Supplier Quality Engineer – Richmond, VA

Bring value to yourself and the organization by using your superpowers!

The LEGO Group ensures premium quality LEGO® products by defining and ensuring compliance of quality assurance processes, standards, and guidelines at sites, distribution channels, and suppliers of core components.

Based in Richmond, VA, the Supplier Quality Engineer will ensure all purchased materials meet LEGO’s strict quality, compliance, and sustainability standards. You will oversee supplier performance across categories (Printing & Packing, Resin & Master‑batch) and drive continuous improvement while maintaining strong partnerships with internal teams and external suppliers.

• Proactively manage supplier claims, conduct root‑cause analysis, and implement actions to prevent issues, including FSC discrepancies.
• Plan, lead, and document supplier audits; identify non‑conformities, risks, and improvement opportunities.
• Verify the effectiveness of corrective measures to handle and avert issues uncovered through claims and audits.
• Support and develop suppliers in establishing quality improvement programs.
• Implement and maintain incoming inspection procedures and processes for handling non‑conforming materials.
• Gather, monitor, and analyze supplier performance metrics (e.g., PPM, OTD, NCRs); generate reports and dashboards.
• Collaborate closely with Procurement, Engineering, Manufacturing, R&D, and other departments to resolve quality issues.
• Create and maintain accurate documentation related to supplier quality operations.
• Contribute to the Global SQM Team’s standardization and continuous improvement initiatives.
• Escalate critical supplier issues, risks, or non‑compliances promptly to leadership and stakeholders.

• Experience as a Supplier Quality Engineer or Quality Assurance role in manufacturing production.
• ISO 9001:2015 Auditor experience.
• Direct experience managing suppliers in Printing, Packaging, or Resin & Plastics categories.
• Proficiency conducting supplier audits, handling non‑conformances, and managing CAPA.
• Familiarity with ISO 9001, FSC certification, and sustainable sourcing standards.
• Bachelor’s degree in Engineering, Quality Management, Materials Science, or related technical discipline.
• Preferred certifications: ISO 9001 Lead Auditor, CSQP, ASQ CQE.
• Fluent English.
• Field‑based position at the LEGO Virginia manufacturing factory in Richmond; not remote.

Salary range: $81,810 – $122,716 annual. Compensation details, inclusive of benefits, will be communicated upon offer.

Benefits include:

• Family Care Leave – enhanced paid leave options.
• Life and disability insurance coverage.
• Wellness programs and Headspace App access.
• Colleague discount program.
• Global bonus scheme based on performance.
• Hybrid work model – primary office location with remote flexibility.

LEGO Group is an equal opportunity, affirmative action employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

For roles with high engagement with children, a Child Safeguarding Background Screening is required.

Applications are reviewed on an ongoing basis. Please apply ASAP as positions may be closed; information channels are for site accessibility only.