Program Support Technician

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

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Posting Summary

Working Title

Role Title

Role Title Admin and Office Spec III

Role Code

Role Code 19013-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 283W1192

Agency

Agency J. Sargeant Reynolds Community College

Division

Division J. Sargeant Reynolds Community College (Div)

Work Location

Hiring Range

Hiring Range Salary commensurate with experience, with range from $20-$23 per hour.

Emergency/Essential Personnel No

EEO Category

EEO Category F-Admin Supp

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

This position typically works a 40-hour workweek, Monday through Friday, during normal business hours. Standard work hours are generally 8:30 a.m. – 5:00 p.m. however, the schedule may vary based on program and operational needs.

This position supports workforce training programs within the Trades and Transportation Construction division and may require occasional evening hours to support program registration, industry partner meetings, training events, or student services. Limited early morning or weekend hours may also be required during peak training periods or special events.

This position may require in-person work at training locations or partner sites associated with workforce programming.

Sensitive Position

Sensitive Position No

Job Description

The Program Support Technician provides advanced administrative and program support for workforce training initiatives within the Trades and Transportation Construction programs at the Community College Workforce Alliance ( CCWA ). This position supports program operations, assists with registration and tuition assistance processes, tracks grants related to workforce training, and serves as a liaison between internal staff, industry partners, and program participants.

The position functions as a subject matter expert on administrative processes related to Trades and Transportation Construction programming and supports the delivery of workforce training aligned with industry standards and credentialing requirements.

Primary Duties

• Provide advanced administrative and program support for Trades and Transportation Construction workforce training programs at Community College Workforce Alliance, including coordination of program logistics, scheduling, and operational processes.
• Support training initiatives associated with industry partners and credentials including National Center for Construction Education and Research ( NCCER ), Virginia Department of Transportation ( VDOT ), National Apartment Association Education Institute ( NAAEI ), Virginia Department of Professional and Occupational Regulation ( DPOR ), and registered apprenticeship…