Academic Advisor

Overview

Working Title:

Academic Advisor
Role

Title:

Education Support Spec III
Role Code: 29144-SW
FLSA:
Exempt
Pay Band: 04
Position Number:  &
Agency:
Virginia Peninsula Community College
Division:
Virginia Peninsula Community College (Div)

Work Location:

Multiple Locations
Hiring Range: $44,500–$50,500
Emergency/Essential Personnel:
No
EEO Category: B-Professional
Full Time or Part Time:
Full Time
Telework options:
Telework options are subject to change based on business needs
Special Assignments:
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

The Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent service, and innovative partnerships.

The Office of Advising provides an ongoing and collaborative process that connects students to programs of study, transfer services and related information to support student goal attainment and success. The Academic Advisor is responsible for providing a variety of academic advising and support services, including:

• individual/group advising for current students in areas of academic development and performance, personal growth and development, decision-making, college policies, and procedural processes
• supporting and participating in transfer services, new student orientation, retention initiatives, and other activities to support student learning
• guidance on academic requirements, course selections, and academic progress
• assistance with development of an individualized educational plan
• planning, development, and presentation of advising and student success workshops to faculty, staff, and/or VPCC students
• performing other duties as assigned

This posting covers two positions: one based in Hampton, VA, and one in Williamsburg, VA.

KSA's/Required Qualifications
Experience in advising students.

Knowledge

• Knowledge of best practices in academic advising, student development, and student learning outcomes.
• Knowledge of different degree programs offered by the institution, including the specific requirements for each major.
• Knowledge of the usage of data and analytics to identify patterns and trends in student performance to inform advising and program improvements.
• Knowledge of academic advising theories that promote proactive engagement with students to support academic success.
• Specific knowledge of college transfer procedures – including Transfer Virginia, Guaranteed Admission Agreements, and Articulation Agreements.
• General knowledge of office systems, practices, and administration.

Skills

• Highly effective oral and written communication skills.
• Strong interpersonal, active listening, group facilitation, and presentation skills.

Abilities

• Ability to quickly learn VPCC programs of study, academic requirements, policies and procedures, resources, and required procedures.
• Ability to market program services to students, the college community, and the public.
• Ability to deal effectively and courteously with the public and all stakeholders.
• Ability to work independently with minimal supervision and demonstrate critical thinking, judgment, discretion, and decision-making strategies.
• Ability to analyze and evaluate procedures and work methods to establish priorities and methods.
• Ability to assist students with complex academic and personal issues; problem analysis and solution development skills are crucial.
• Ability to work in a high-pressure environment with minimal errors and appropriate professional responses.
• Ability to work independently while also contributing to a high-functioning team.
• Proficiency in using computer software and advising tools to access/update student records, create academic plans, and utilize advising software.
• Ability to analyze information and evaluate results to choose the best solution.
• Ability to function independently and direct students to resources and refer to partner services.
• Ability to maintain confidentiality and adhere to FERPA policies.
• Ability to…