Dental Assistant

We are seeking skilled and caring professionals to join our dental team in various roles, including Dental Hygienist, Dental Assistant, Patient Coordinator, and Assistant Practice Manager.

• Establish and maintain continued patient care relationships
• Verify/document patient health history and educate patients about oral hygiene/health/disease as well as procedures and services offered
• Perform clinical hygiene functions including but not limited to: exposing/evaluating diagnostic x-rays, taking and recording blood pressure, adult/child prophylaxis, non-surgical periodontal therapy, and co-assessing possible restorative treatments with the doctor
• Determine needs and perform sealant placement, Arestin, and fluoride treatments as needed

• Dental hygiene certification from accredited dental hygiene school
• Current hygiene license where employed
• Maintain annual OSHA, HIPAA, BLS and infection control training as required by law
• Experience with dental software

• Chairside Assistance:
  Support the dentist during procedures, managing instruments, suctioning, and ensuring patient comfort
• Patient Care:
  Prepare treatment rooms, sterilize instruments, and maintain a clean, organized environment
• X-Ray Imaging:
  Capture dental X-rays, adhering to safety protocols
• Patient
  
  Education:
  
  Guide patients on oral hygiene, post-op care, and treatment options
• Records Management:
  Accurately update patient records and dental charts in EHR systems
• Infection Control:
  Strictly follow sterilization and disinfection protocols
• Appointment Scheduling:
  Help manage and confirm patient appointments
• Collaboration:
  
  Work closely with the dental team to ensure smooth patient flow and support

• Dental Assistant certification
• X-ray certification
• Strong communication and interpersonal skills
• Exceptional organizational and multitasking abilities
• Proficient in dental procedures and instrument handling
• Thorough understanding of infection control protocols and OSHA standards
• A compassionate approach to patient care and comfort

• Greet and check patients in and out, before and after treatment
• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Develop and maintain doctor/hygiene schedules as necessary
• Answer phones

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

• Works to foster a strong working relationship amongst staff members and assists Practice Manager to address concerns
• Works with Practice Manager on recruitment, training, onboarding, notes team development, retention, and performance management
• Ensures key performance metrics for successfully managing a practice; forecast results; ensure all budget and production expectations are met or exceeded; ensure financial data and records are balanced; responsible for practice passing all financial audits
• Respond efficiently to patient and doctor needs and inquires
• Ensure the delivery of quality dental care to patients
• Ensures that all areas of the dental practice are customer-ready
• Monitors schedule to effectively schedule staff
• Assist Practice Manager with completion and submittal of HR and payroll related documents accurately and timely as required including new hire and termination forms and all changes for employees; have employees verify and sign their own payroll time sheets
• In conjunction with Practice Manager conducts regular staff meetings and daily a.m. huddles; seizes opportunities to foster communication, provide organization and practice updates, share information, teach and continually challenge and develop staff
• Resolve patient issues in accordance with company policies and procedures
• Perform additional tasks as assigned to achieve practice/organization goal
• Serves as on-sight HIPAA contact person
• Audits daily follow up, tracks who is missing items daily
• In an effort attract new patients and educate on specialty services, assists in marketing and practice promotion activities
• Additionally, provides marketing support by serving as a media liaison, updates webpage and spotlights for social media
• Take opportunities to learn from Practice Manager and should be able to perform all Practice Manager tasks
• Participates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

• Bachelor's or Associate's Degree preferred or equivalent combination of education and experience
• A minimum of one year of experience in a dental or related field
• 2 - 3 years of supervisory/management experience in a dental or similar field
• Knowledge of dental terminology
• Knowledge of dental office procedures
• Knowledge of insurance plans…