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Customer Success Manager — Security Platform
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-03-15
Listing for:
SHI
Full Time
position Listed on 2026-03-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading IT solutions provider in Richmond, VA, seeks a Customer Success Manager. You'll onboard customers, manage Crowdstrike Flex agreements, and ensure retention with strategic success plans. Ideal candidates have experience in customer success and sales roles, along with knowledge of Crowdstrike's offerings. Strong communication and analytical skills are essential for this role, which includes collaboration across teams to align services with customer needs.
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