Resident Services Navigator – DSS & Support
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-26
Listing for:
City of Richmond, Virginia
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A municipal organization in Richmond, Virginia is seeking a Customer Care Specialist for its Solution Support Center. The role involves providing technical and customer service support to residents regarding eligibility for financial assistance and other services. Successful candidates will demonstrate superior customer service skills, including effective communication and empathy. Preferred qualifications include experience in a call center or human services environment, and proficiency in Microsoft Office.
Bilingual candidates are encouraged to apply.
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