Bilingual & Member Support Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-25
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
A healthcare company is seeking a Consumer Service Operations Representative to support members and providers through inbound calls. This role involves assessing eligibility for benefits and guiding members with empathy and accuracy. Candidates should have 2+ years of customer service experience, be bilingual in English and Spanish, and comfortable with multiple systems. The position offers a pay range of $40,000 to $52,300 annually and has strict attendance requirements, especially during training.
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