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Complex Claims Fraud Recovery Lead

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
A leading financial institution is seeking a Customer Service Advocate to provide exceptional support and problem-solving for customers. The role requires a strong customer focus and the ability to manage escalations effectively, utilizing skills in communication and organization. Candidates should have at least 3 years of experience in a customer service or call center environment and be fluent in both Spanish and English.

The position offers a comprehensive benefits package to support overall well-being.
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