Operations Coordinator, Brandcenter

Welcome to VCU, a world unlike any other. We combine learning, research, creativity, service and discovery with a commitment to excellence. Ranked by U.S. News as one of the 30 “most innovative” public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs.

Here, your success is supported and your career can thrive. VCU offers a generous leave package, career paths for advancement, competitive pay and mission-driven work. We advance a conscientious drive to support a climate where excellence and success for all people are valued and differences are celebrated.

For the past 30 years, The Brandcenter at VCU has helped launch more than 2,000 alumni through its nationally recognized master’s program. We are the creative training ground for people who develop bold ideas and innovative solutions in advertising, business, art, culture, emerging technology, and beyond. Our community is collaborative, fast-paced, and deeply committed to preparing the next generation of creative leaders.

This isn’t business as usual. It’s innovation  are unlike any business school you’ve ever seen.

Join us. You can be unstoppable here.

School Of Business, Brandcenter

The Brandcenter at VCU invites qualified and detail-oriented candidates to apply for the position of Operations Coordinator
. This role is a key contributor within the Brandcenter's small Operations team and supports program operations as well as faculty, staff, and guests in service of the Brandcenter's academic mission. The role reports to and operates in close collaboration with the Director of Operations to ensure compliance with university policies and financial oversight procedures.

The Operations Coordinator provides hands‑on administrative, financial, and operational support, ensuring smooth day‑to‑day execution of program needs. This is a highly collaborative, behind-the-scenes role that requires strong attention to detail. Candidates should be able to exercise professional discretion and sound judgment in determining when to act independently and when to seek input.

This position also plays a key role in stewardship of front-of-house program representation and helps manage or support front desk operations during the academic year.

Events support: Coordinate and participate in departmental meetings and internal events, ensuring preparedness and follow-through. Coordinate logistics and serve as internal operations lead for large annual events and other programming. Collaborate with internal and external partners to ensure events are well-organized and aligned with program expectations.

Fiscal admin support: Execute fiscal processes in coordination with the Director of Operations, such as purchase orders, payment requests, and, as department delegate, work with unit travelers to complete travel pre-approvals, reimbursements, expense reports, and related travel processing. Utilize university procurement systems (Pcard, Real Source, Real Time, Chrome River, Collegiate Travel Planners, etc.) and reconcile transactions monthly with accuracy and attention to detail.

Ensure that all transactions are processed in compliance with university policies and applicable federal, state, and local laws. Proactively monitor financial activity and operational workflows, identifying discrepancies, potential risks, or gaps and elevating them appropriately. Assist with all service-related contracts and ensure timely execution and renewal in partnership with the Director of Operations. Create and maintain tracking systems to proactively monitor purchases and expenses to assist the Director of Operations with reconciliation and reporting.

General administrative support: Ensure program operations run smoothly during business hours, including front desk coverage and serving as a point of contact for operational needs. Oversee front desk operations to ensure a welcoming, professional, and consistent experience for guests, prospective students, faculty, and the Brandcenter community. Manage processes that support the faculty, adjunct, and student experience, including…