Business Manager - Strategy & Analytics

Business Manager – People Strategy & Analytics

People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team brings cutting-edge strategy and data‑driven insights to shape critical talent and workforce decisions at Capital One. We work closely with HR partners and senior executives in shaping workforce strategy, automating real‑time data and improving decision‑making. The team is comprised of people with diverse skills and backgrounds including data analysts, data scientists, consultants and strategists, business analysts, HR specialists and Industrial Organizational Psychologists.

As a Business Manager, you will apply your strategic and analytical skills to solve open‑ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world‑class professionals and senior leadership and work on impactful projects. Your day‑to‑day might involve:

• Leading strategic projects and engaging cross‑functional executives on people topics
• Using data & analysis to help executives make workforce‑related decisions
• Designing new ways to understand and measure associate potential
• Developing analyses and tools to help drive scalable impact at Capital One

…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

• Strategic problem solving:
  Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
• Design:
  Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
• Experimentation:
  Partner with clients in experiment design and analysis to better understand key drivers of associate behavior
• Insights & analysis:
  Analyze the impact of our programs and combine those insights with the latest thinking in organizational strategy to help our clients make data‑driven, informed decisions

• Purpose:
  
  You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission‑driven way
• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
• Execution:
  Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Partnership:
  Collaborate effectively with other team members and clients both in HR and cross‑functionally
• Communication:
  Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Results focus:
  Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in analysis

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the…