Manager, Product Management - Fintech Lead

Overview

Capital One Travel (COT) is a challenger to established legacy credit card travel franchises. In just 3 years, COT has emerged as the 3rd largest credit card travel franchise in the US. COT has a mandate to move fast and pursue big-ambitious goals. This role falls under the broader ‘Customer Segments’ organization which is responsible for setting a clear vision, ensuring a connected customer experience, and driving growth across our customer segments - both Consumer and Business.

COT’s current Fin Tech offerings, such as “Cancel For Any Reason (CFAR)” and “Flight Disruption Assistance (FDA)” offer customers unmatched flexibility and peace of mind. This role will lead the operation of existing Fintech products and the development of new and innovative features to expand and enhance our offerings and deliver more value to customers.”

This person will be dedicated to exploring and executing high-risk/high-reward opportunities that could fundamentally change Capital One Travel’s flexibility offerings. This Product Manager will lead the research and concept validation for entirely new Flexibility products and features.

• Proactively seek out and investigate new, large-scale opportunities that have the potential to drive significant value to customers and sustainable future growth for Capital One Travel.
• Conduct market analysis, competitive landscape assessments, and customer research to fully understand customer expectations and competitor offerings.
• Balance business opportunities with customer needs, ensuring that new product concepts solve real problems for the user.
• Function as an internal consultant and gain buy-in by effectively communicating customer value and business potential to core product, risk and delivery teams who are responsible for final execution.
• Take ownership of ideas and build the strategic and evidential case required to turn ideas into reality, while also managing execution of those ideas.

Manager, Product Management (PXDP
50). Product Management at Capital One is a dynamic craft focused on reimagining the status quo and driving innovative, sustainable customer experiences through technology. The role aligns with Capital One’s product framework and a broader portfolio of growth and transformation initiatives.

In this role, you’ll be expected to demonstrate proficiency in five areas considered foundational for successful Product Management:

• Human Centered – Obsess over internal and external customer needs to reimagine and innovate product solutions
• Business Focused – Deliver game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven – Leverage technology to deliver innovative and resilient solutions with near-term and long-term value
• Integrated Problem Solving – Identify and resolve complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – Lead cross-functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field)
• A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer-facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles…