Business Analysis Manager - SBB Fraud Defense
Listed on 2026-01-27
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Business
Business Analyst, Business Management, Business Development
Overview
Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. You will work in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
Every year billions of dollars flow in and out of our customers accounts. The Fraud Strategy team stands guard over these transactions to ensure customers and Capital One do not fall victim to fraud. As an analyst on the team, you will enable great customer experiences while protecting customers and Capital One from fraud by using cutting edge modeling and analytical approaches and partnering with product and tech to deliver better fraud defenses.
- Strategic leadership:
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands - Leadership:
May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One - Product:
Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics - Marketing:
Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies - Credit Risk:
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis - Execution:
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently - Partnership:
Work closely with IT, Sales, Operations, Finance and other colleagues across Capital One to drive improvement in quality, volume, service, and profitability - Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking should be complemented by a strong quantitative orientation
- Strong business judgment, leadership and integrity: A tenacious decision maker with a healthy, aggressive yet responsible approach to business
- Solid people leadership experience:
Ability to build and leverage a high-performing team and business partners; foster innovation, drive critical decisions, and deliver results - Strong executive communication skills:
Impeccable written and oral communication credentials, with strategic influencing skills to drive agreement - Clear results orientation:
Focus on achieving short and long term goals and the ability to execute in uncertain environments - Successful track record of thriving in a fast paced, entrepreneurial environment; previous consulting experience is a plus
- Bachelor s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
- At least 2 years of experience in analysis
- Master s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
- 5+ years of experience in analysis
- 2+ years of experience in financial services
- 1+ year of experience in consulting
- 2+ years of experience in people management
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Capital One will sponsor qualified applicants for employment authorization where permitted.
McLean, VA: $164,800 - $188,100 for Business Manager
Richmond, VA: $149,800 - $171,000 for Business Manager
Candidates hired in other locations will be paid according to location-specific ranges. The actual salary amount offered will be in the offer…
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