Senior Business Development Specialist

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a seasoned sales leader with a passion for building strategic partnerships and driving revenue? We’re seeking a Senior Business Development Executive to lead new client acquisition, manage key corporate relationships, and close high-value business accounts across IT and BPO services.

This role is ideal for a goal-oriented, expert communicator and strategist who thrives in a fast-paced environment and has a proven track record of selling complex solutions and consulting services.

• Client Acquisition & Relationship Building:
  Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking. Establish and maintain long-term relationships with corporate clients and strategic partners.
• Sales Strategy & Execution:
  Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans. Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability.
• Market Intelligence & Positioning:
  Conduct competitor analysis and market research to identify strategic positioning and communication approaches. Develop go-to-market strategies and product positioning in collaboration with internal teams.
• Cross-Functional Collaboration:
  
  Coordinate with internal departments to ensure timely and budget-compliant project delivery. Partner with marketing, product, and operations teams to deliver contract-winning solutions.

The ideal candidates for this position are highly motivated and dedicated and should possess the following qualities:

• Bachelor’s degree in Economics, Finance, Marketing, Business Management, IT, or equivalent experience.
• 12+ years of successful sales and leadership experience in IT, BPO services, consulting, or software solutions.
• Proven success in selling managed services, system integration, and technology products.
• Familiarity with market research tools like Hoovers, Mintel, or similar platforms.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other business tools.
• Ability to work independently, manage uncertainty, and proactively drive results.
• Strategic thinker with a consistent track record of meeting or exceeding sales targets.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time.

• Paid Time Off:
  Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards:
  Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.
• Health Benefits:
  
  Full-time employees are eligible for comprehensive medical, dental, and vision coverage.
• Retirement Savings:
  Secure your future with retirement savings programs.
• Disability Insurance:
  Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance:
  Access life insurance options to safeguard your loved ones.
• Supplemental Insurance:
  Accident and critical illness insurance.
• Career Growth:
  With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training:
  Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment:
  Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code:
  Be comfortable while you work.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.