Business Analysis Manager - Retail Bank

Business Analysis Manager – Retail Bank

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
• Leadership:
  May manage and develop 1–2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One.
• Product:
  Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics.
• Marketing:
  Lead direct‑to‑consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go‑to‑market strategies.
• Credit Risk:
  Drive step‑change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Partnership:
  Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
• Strategic & analytic orientation:
  Proven track record of decision making and problem solving based on analytics. Conceptual thinking complemented by strong quantitative orientation.
• Strong business judgment, leadership and integrity:
  Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Solid people leadership experience:
  Build and leverage the capabilities of a high‑performing team, foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results.
• Strong executive communication skills:
  Impeccable written and oral communication, strategic influencing, and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Clear results orientation:
  Intense focus on achieving both short and long term goals; drive and execute agenda in uncertain, fluid environment.
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus.

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering).
• At least 2 years of experience in analysis.

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

McLean, VA: $158,400 - $180,800 for Business Manager. Richmond, VA: $144,000 - $164,400 for Business Manager.

Candidates hired to work in other locations will be subject to the pay range associated with that location.

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full‑time or part‑time status, exempt or non‑exempt status, and management level.

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